TERMS AND CONDITIONS

Welcome to the LoveWell Family!

1. Thank you for accepting LoveWell’s offer to provide attachment and relationship coaching services to you. By placing an order, you acknowledge that you have read and agree to these Terms and Conditions and agree that the placement of an order together with these terms and conditions forms a contract between you (herein referred to as ‘the Client’) and LoveWell.
2. These services are provided by Elizabeth Fisher “Dr. Beth” of LoveWell (herein ‘the Coach’). Coaching may address specific or general conditions in the client’s personal and/or professional life. Coaching is not advice, therapy, or counseling. Services may include, but not be limited to attachment history, relationship history, attachment patterns, communication style, relationship goals, attachment habit reformation, mindfulness practice, role-play, somatic exercises, guided visualizations, and answering personal questions in homework assignments. Although the leader of this course is a licensed psychotherapist in the States of California and Oregon, this course is intended solely for educational and coaching purposes and is not a substitute for psychotherapy or any other form of mental health treatment. The course leader’s role in this course is strictly that of an educator and coach.
3. Throughout the coaching relationship, your Coach will engage in very direct and personal conversations. For the coaching to be powerful and transformational, your Coach will be honest and straightforward in asking questions and the client agrees to fully participate in the process. This may include, but not be limited to, attending all sessions on time, completing all set ‘integration work’ and reading/watching/listening to external material as directed by the coach.
4. Some packages come with private sessions which will be outlined in your Offer Letter. Unless otherwise agreed, it is the client’s responsibility to schedule via the scheduling link and call the Coach. Each session will be conducted via Zoom, unless otherwise agreed to by both parties. Number of sessions and duration of call are outlined in your Offer Letter.
5. Coaching calls made late will be deducted from the scheduled session time frame. Cancellations within a 24-hour period will be considered as a ‘completed’ coaching session.  Please make sure to attend your sessions or reschedule them with 24 advance warning.

Confidentiality

1. We are committed to protecting your privacy. We are also committed to effectively managing the collection, storage, use and disclosure of personal information for the purpose of our business activities in accordance with Florida State Law.
2. The coach promises the client that all information provided is strictly confidential. No information or content shall be released to any persons, including spouse or immediate family, except at the client’s request. Your willingness to be truthful, open, and vulnerable are paramount to your coaching success. Your coach may break confidentiality if you indicate intent to harm or kill yourself or others. In this case, the breaking of confidentiality would be limited to actions or notifications designed to protect you or others from harm.
3. For coaching purposes only, all private sessions may be recorded digitally and provided to you after your coaching session. Your Coach will keep these files only for the duration of this agreement. All files will then be destroyed. These recordings are entirely for the benefit of the coach/client relationship.
4. For group coaching and Q&A sessions, you hereby agree your likeness and images, either in audio, video, or photos may be used for educational, marketing, or any purpose that we deem fit without your prior approval.

Time and Place

Your payment of the investment to us entitles you to receive: Weekly Group Q&A Coaching Calls  for the length of time specified in your offer as well as access to LoveWell's digital products. Some offers also include private one-to-one coaching with Dr. Beth. 

This is what is included:

1.  Access to  LoveWell's Digital Products.
2. 4 Group Q&A calls per month as outlined in your Offer Letter.
3. If your package includes private coaching sesslons, these calls are to be booked in advance by you via the scheduling link. Sessions are to be spaced every 14-21 days to allow you time to process, complete assignments, and engage in new relational habits.  
4. You are invited to the Group Coaching call which are a set schedule and can only be rescheduled by LoveWell. Advanced notice will be given to the group should LoveWell need to reschedule.   

Disclaimer

LoveWell and Dr. Beth make no guarantees about the results you will experience as an outcome of this course. Individual outcomes may vary.

Lovewell and Dr. Beth will not be held liable for any indirect, incidental, or consequential damage arising from your participation in this course.

Participant Responsibilities

Participants are expected to actively participate in the video exercises, homework and coaching sessions provided.

Participants are expected to engage in a respectful manner with the coach and other participants in group meetings. Participants who participate in a disrespectful or unruly manner will be given one verbal prompt to revise their behavior. Repeated disrespectful behavior will result in dismissal from participation in group or one-to-one coaching sessions without the possibility of a refund.

Refunds

1. Unless a promotional rate or time frame has been accepted, the client has 24 hrs. of placing the order to contact us via email at [email protected] to cancel the order. After this date, a refund can only be issued as defined below.
2. We may cancel the coaching services for any reason by written notice to you. We will refund you the investment that you have actually paid to us (minus any commissions that may have been paid to 3rd parties) within 30 days of giving you notice of cancellation. We shall have no further liability in respect of the cancellation.

Payments

You must pay us in consideration of the services an investment of the following:

1. Either $999 or $2499 depending on the package chosen.
2. Payment as otherwise agreed upon in writing by LoveWell.
3. Payment made under this agreement must be made by the means specified in the order.

Payments made by Credit Card are subject to a 3% payment fee.

Payments by PayPal are subject to a 3% payment fee.

Disclosures

You acknowledge that neither we, nor any of our representatives or any person we engage, perform these services as advice as professional mental health therapists, or therapist of any kind. For these matters, please seek professional medical advice from a third party. Our focus in your coaching is to help you get results in the present and in the future.